Chatbot Definition

Detailed analytics into chatbot performance that allows teams to easily adapt their chatbot to changing needs. Multi-step conversations, with follow-up questions to get to the precise answer that your customer is looking for. Full suite of customer service analytics,...

Chatbot Integration By Cognizant

Here we can look at how some sectors have leveraged chatbots during Covid-19. With such a fiercely competitive landscape with increasing customer churn, companies are under pressure to provide the best digital technologies and customer experience. By 2024, AI will...